Responsibility, compensation for damages

Even a highly qualified Mountain Guide that offer the highest possible security in the mountains cannot completely exclude all risks. Therefore, it is the Guide’s responsibility is to keep the risk to a minimum. In signing this registration, you understand and accept the unexpected risks of outdoor activities in the mountains and waive all claims for damages and charge any other liability to the Guide and Xadventure.


Insurance

Apart from the Company’s liability insurance, all prices include accident insurance.

The only exception is for the paragliding activity, which we do not carry out directly but only as a promoter.


Prices

Our prices are normally per person.


Variazione di programma

Xadventure can modify the program when necessary, related to weather conditions, customer ability or safety conditions. In this case Xadventure will offer an alternative program in another area with same features and of same value. Any price difference will be charged to you or returned.


Conferma prenotazione

To confirm the booking you will have to pay a 50% deposit on the total.
By bank transfer to the current account of Xadventure Team
IBAN:  IT 72K 08322 59960 000000 809085
BIC: ICRAITRR8Y0
BANCA: Banca Veronese – Credito Cooperativo di Concamarise
Reason: type of activity, participant name or group leader, date of activity.
Registered office: Via Gau Algesheim, 19/D – 37013 Caprino Veronese (VR) 

Withdrawal by the customer.

The customer can cancel the reservation at any time. In this case Xadventure may propose an alternative date in agreement with the customer or the following amounts will be charged:

  • Cancellation up to 21 days before the activity – Xadventure will retain 10% of the total amount as a case opening fee
  • Cancellation of activities from 20 days to 7 days – Xadventure will retain 30% of the total amount
  • Cancellation of activities from 6 to 3 days before the scheduled date – Xadventure will keep the deposit, 50% of the total amount
  • Cancellation of activities 2 days before the scheduled date – Xadventure requires the total payment of the booked activity.


Withdrawal by Xadventure.

Xadventure Outdoor Lake Garda reserves the right to cancel the activity up to 7 days before departure if the minimum number of participants has not been reached. In this case the entire sum of the activity will be returned; For the cancellation by the organizer, and for what is not specified, the dispositions foreseen by the D.Lgs.17 marzo 1995, n. 111.


Minimum number of participants

Once the minimum number of participants indicated is reached, the program will be implemented. If the minimum number of participants is not reached, the activity will be canceled or proposed at a new price.